My guest for this episode is Mark Pfister. With a strong focus in Strategy, Governance, and Technology / Cybersecurity, Mark is CEO & Chief Board Consultant of M.A. Pfister Strategy Group, an executive advisory firm that serves as a strategic advisory council for executives and Boards in the public, private, and nonprofit sectors.

He is also Chairman & CEO of Integral Board Group, a specialized Board services and consulting company. He prides himself on being a coach and mentor to senior executives and directors.

Mark is a certified project management professional and frequently serves as an expert Project Executive, consulting on global programs/projects in their initiation and operational phases, as well as programs requiring remedial focus to bring them back on track. He has deep knowledge and experience in Board design & operations, strategic planning, business transformation, technology implementations, decisioning processes, certification & continuing education programs, executive coaching, and governance models.

Mark was CEO of Pro4ia, Inc., an international consulting and professional services company specializing in a wide range of technology solutions utilizing formal Project Management as a proven and repeatable delivery method. He simultaneously served as CEO of Onit, Inc., a national sourcing company specializing in placements for all levels of technology skill sets.

Mark was also the National Program Office Leader for American Express leading some of the largest technology transformation initiatives in the company’s history. He served as a Licensed Engineering Officer in the U.S. Merchant Marine, holds a B.S. from the State University of New York Maritime College in Facilities Engineering, and completed Harvard Business School’s Executive Education Program for Board Directors. He holds multiple professional certifications.

Mark is the creator of the ‘Board as a Service’ (BaaS) engagement model. He is a Master Speaker and conducts international speaking tours, lectures, and seminars focused on effective leadership, strategy, Board architecture, becoming an exceptional Board Director candidate, professional project/program management, and entrepreneurship.

His popular book, ‘Across The Board: The Modern Architecture Behind an Effective Board of Directors,’ an Amazon best-seller with circulation in over 70 countries, has influenced an entire new generation of Board Directors.

Here’s what to expect during the episode:

The differences and nuances between a for-profit board and a nonprofit board. What then can nonprofits boards do to improve?
Mark’s service engagement model – how does it work, and does it apply to nonprofit boards?
Applying a governance model to a nonprofit board. It’s essential to be able to relate each action of the organization to its goals and strategies.
The immense value of cooperation among the program, communication, and development committees to a nonprofit board.
It might be better to expect more from your board directors. Why is that?


You can see Mark on his website

His LinkedIn page is

You can get Mark’s book, Across The Board: The Modern Architecture Behind an Effective Board of Directors, here:

Get Mary’s free guide: Six Steps You Must Know to Unleash the Potential of Your Board, by going to

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